Order & Return Policy for GKTest.in

Order Policy

Placing Orders

• Orders for digital study materials and examination access can be placed through our website GKTest.in
• All orders require registration with a valid email address and completion of the checkout process
• Order confirmation will be sent to your registered email address immediately after purchase

Payment Methods

• We accept major credit/debit cards, net banking, UPI, and other digital payment methods
• All payments are processed through secure payment gateways
• Prices are inclusive of all applicable taxes unless otherwise stated

Order Confirmation

• A confirmation email will be sent upon successful order placement
• This email will contain details of your purchase and instructions to access your digital products
• If you do not receive a confirmation email within 1 hour, please check your spam folder or contact our support team

Return Policy

Digital Product Returns

As GKTest.in exclusively provides digital services and products:

• All sales are final once access to digital content has been granted
• Digital study materials and examination access cannot be returned or exchanged once delivered

Refund Eligibility

Refunds may be considered under the following circumstances:

• Technical issues preventing access to purchased content that cannot be resolved by our support team
• Duplicate charges for the same order
• Non-delivery of digital content within 24 hours of purchase confirmation

Refund Process

To request a refund:

1. Contact our support team at support@gktest.in within 48 hours of purchase
2. Provide your order number and details of the issue
3. Our team will review your request and respond within 3 business days
4. Approved refunds will be processed to the original payment method within 7-10 business days

Cancellation Policy

• Orders can be cancelled before digital content access has been granted
• To cancel an order, contact our support immediately after purchase
• Once digital content has been accessed, cancellation is not possible

Technical Support

If you're experiencing technical difficulties accessing your purchased materials:

• First, ensure your device meets our minimum system requirements
• Contact our technical support team at support@gktest.in
• We will make all reasonable efforts to resolve access issues

Customer Satisfaction

While we maintain a strict no-return policy for accessed digital content, we value customer satisfaction. If you encounter any issues with our materials or services, please contact us so we can work towards a suitable resolution.

Policy Updates

GKTest.in reserves the right to modify this Order & Return Policy at any time. Any changes will be effective immediately upon posting on our website.

Last Updated: April 13, 2025