Shipping & Delivery Policy

Last updated: 12/25/2025

Digital Service Delivery

Important Notice: GKTest is a completely digital educational platform. We do not sell or ship any physical products. All our services are delivered electronically through our online platform.

Service Activation

Immediate Access

  • • Account creation is instant upon successful registration
  • • Free features are available immediately after email verification
  • • Subscription features are activated within minutes of payment confirmation
  • • No waiting period for service delivery

Payment Processing Time

  • • Credit/Debit Card payments: Instant activation
  • • Net Banking: 2-5 minutes for payment confirmation
  • • UPI payments: Instant to 2 minutes
  • • Digital wallets: Instant activation

What You Receive

Access Credentials

  • • Login credentials for your account
  • • Email confirmation of subscription
  • • Access to premium features (if subscribed)

Digital Resources

  • • 100,000+ MCQ question bank
  • • AI-powered analytics and insights
  • • Mock tests and practice sessions
  • • Progress tracking dashboard

Service Delivery Confirmation

Email Notifications

You will receive email confirmations for all account activities including:

  • • Account registration and email verification
  • • Successful payment and subscription activation
  • • Subscription renewals and changes
  • • Important service updates and announcements

Platform Access

Service delivery is confirmed when you can successfully log into your account and access your subscribed features. This typically happens within minutes of payment confirmation.

Technical Requirements

Supported Devices

  • • Desktop computers (Windows, Mac, Linux)
  • • Laptops and notebooks
  • • Tablets (iOS and Android)
  • • Smartphones (iOS and Android)

System Requirements

  • • Stable internet connection (minimum 1 Mbps recommended)
  • • Modern web browser (Chrome, Firefox, Safari, Edge)
  • • JavaScript enabled
  • • Cookies enabled for session management

Service Availability

24/7 Access

Our platform is available 24 hours a day, 7 days a week. You can access your account and use our services at any time from anywhere with an internet connection. We maintain high uptime standards and monitor our systems continuously.

Delivery Issues

Payment Successful but No Access

If your payment was successful but you don't have access to premium features:

  • • Wait 5-10 minutes for payment processing
  • • Check your spam/junk folder for confirmation emails
  • • Clear your browser cache and cookies
  • • Try logging out and logging back in
  • • Contact our support team if the issue persists

Technical Difficulties

If you experience technical issues accessing our platform, please contact our support team with details about your device, browser, and the specific problem you're encountering.

No Physical Shipping

Important Notice

We do not ship any physical products, books, study materials, or certificates. All resources are provided digitally through our platform. We do not require shipping addresses for our services, and there are no shipping charges.

International Access

Our digital platform is accessible worldwide. However, please note that payment methods may vary by country, and some features may be optimized for users preparing for Tamil Nadu PSC examinations specifically.

Support for Service Delivery

If you have any questions or issues with accessing our services after payment, please contact us:

Email: contact@gktest.in

Support: support@gktest.in

Subject Line: "Service Access Issue" or "Delivery Support"

Response Time: Within 2-4 hours during business hours

Include: Your registered email, payment details, and description of the issue

Policy Updates

This Shipping & Delivery Policy may be updated to reflect changes in our service delivery methods or technological improvements. Any changes will be posted on this page with an updated revision date.